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Terms & Conditions

Effective Date: 02/03/2026

Welcome to TURKMAN CARPETS LLC! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

1. Introduction

These Terms & Conditions (“Terms”) govern the use of TURKMAN CARPETS LLC, including but not limited to our Carpets/Rugs services, By engaging with our services, you agree to adhere to these Terms.

2. Services Overview

TURKMAN CARPETS LLC provides:

  • Hand-knotted rugs for sale (retail & wholesale)
  • Rug cleaning services
  • Rug repair and restoration
  • In-home rug consultation services

All products and services are subject to availability.

3. Eligibility

By using this website and our services, you confirm that you meet the following eligibility requirements:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You will provide accurate, current and complete information when required

If you are using our services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms & Conditions.

TURKMAN CARPETS LLC reserves the right to refuse service, terminate accounts or cancel orders if we believe that a user does not meet these eligibility requirements.

4. Payments and Fees

  • Prices are subject to change without notice
  • Payments must be made in full before delivery or service completion (unless otherwise agreed)
  • We strive for accuracy, but errors in pricing or descriptions may occur and will be corrected
  • Fees are non-refundable unless explicitly stated otherwise.

5. SMS Terms & Conditions

By opting in to receive SMS messages from TURKMAN CARPETS LLC, you agree to the following terms:

SMS Consent Communication

Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.

Types of SMS Messages

You may receive SMS messages related to:

  1. Appointment and scheduling reminders
  2. Billing or account-related inquiries
  3. Service updates and support messages
  4. Promotional offers and marketing messages

Message Frequency

Message frequency may vary.

Fees and Charges

Message and Data rates may apply depending on your mobile carrier and plan.

Opt-In Methods

You can opt in to SMS messages by:

  1. Checking the SMS consent box on our website forms
  2. Providing verbal consent during a call

Opt-Out Methods

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at team@turkmancarpets.com.

Support and Help

If you are experiencing issues with SMS messaging, reply HELP for assistance or contact us directly at team@turkmancarpets.com.

Disclosures

  1. Message and data rates may apply.
  2. Message frequency may vary.
  3. You can opt out at any time by texting STOP.
  4. For assistance, reply HELP or visit our Privacy Policy and Terms & Conditions pages.

6. Orders & Cancellations

  • Orders may be canceled within [24–48 hours] of placement
  • Custom or special orders may not be eligible for cancellation
  • We reserve the right to cancel any order due to availability or errors

7. Shipping & Delivery

  • We deliver across the United States and Canada
  • Delivery times may vary based on location and availability
  • TURKMAN CARPETS LLC is not responsible for delays caused by shipping carriers

8. Returns & Refunds

  • Returns are accepted within [7–14 days] of delivery (conditions apply)
  • Rugs must be unused and in original condition
  • Custom or special-order rugs may not be eligible for return
  • Refunds will be processed after inspection of the returned item

9. Service Terms (Cleaning & Restoration)

  • We take utmost care in handling all rugs
  • Results may vary depending on the condition and age of the rug
  • TURKMAN CARPETS LLC is not liable for pre-existing damage or wear

10. In-Home Consultation

  • Our in-home consultation service is complimentary
  • Customers are not obligated to make a purchase
  • Appointments must be scheduled in advance

11. Intellectual Property

All content on this website, including text, images, logos and designs, is the property of TURKMAN CARPETS LLC and may not be copied, reproduced, or used without permission.

12. Limitation of Liability

TURKMAN CARPETS LLC shall not be held liable for:

  • Any indirect, incidental or consequential damages
  • Loss or damage caused by misuse of products
  • Delays or interruptions beyond our control

13. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or practices.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting.

15. Governing Law

These Terms & Conditions are governed by the laws of the United States.

16. Contact Information

If you have questions or concerns about these Terms & Conditions, please contact us:
Email: team@turkmancarpets.com
Phone: +1 (925) 297-7727
Address: 2400 Winding Creek Blvd #10, Clearwater, FL 33761